Casino VIP Programmes: Frequently Asked Questions

Most online casinos offer casino rewards in the form of a VIP programme, but it’s not for everyone. High rollers and VIPs can gain access to exclusive casino bonuses and more, by staying loyal to a casino and keep playing. It’s not always the case of “the more you spend, the quicker you become a VIP”. There are a lot of things to consider, such as staying in budget and ensuring that you don’t overspend. High roller casino games may require bigger bets, but the rewards are also greater, so it’s really a question of how to play in order to qualify for extra casino rewards. All the casinos listed at The High Roller Casino have a loyalty programme, where players can play all the way through various level to VIP status. Here are some of the most frequently asked questions by players when it comes to VIP programmes from online casinos.

What is a High Roller?

The textbook definition of a high roller is a person who spends large sums of money, especially at a casino. High rollers are mostly VIP players who tend to make big deposits, bet big and play high roller casino games. At online casinos, these players usually become VIP players via the casinos’ rewards loyalty programme, which will be explained further down. Being a VIP player, or a high roller,  also means that these players will have access to exclusive casino bonuses, dedicated support and so much more.

How Do I Become a High Roller?

At most online casinos, and especially the ones featured at The High Roller Casino, VIP players get special invites. High rollers are mostly identified by the types of games played, for example high limit games, and the amount of money wagered. Players who may be considered high rollers, are also welcome to contact the relevant casino directly to enquire about the requirements of becoming a VIP player. Another way is to play through the various loyalty levels offered at the casinos listed on The High Roller Casino portal – more information on this is available in the section “How Does a Loyalty Programme Work?”.

How Do I Get Started?

Players who consider themselves high rollers simply need to register a new account at any of the reputable online casinos listed at The High Roller Casino. All these casinos offer fantastic welcome bonuses to get started. From there, take a look at the list of games available, pick the desired game and start playing – also keep an eye out for high limit (or high roller) casino games, like blackjack and baccarat, or online slots with high betting limits. All new players will automatically qualify for the casino’s loyalty programme, the details of which are described in the next frequently asked question.

How Does a Loyalty Programme Work?

Most online casinos work on a level-based loyalty programme, and players are automatically part of the programme the moment they register a new account. Level-based loyalty programmes usually start with a Bronze level, and players have the opportunity to play through the following levels: Silver, Gold, Platinum, Diamond and Privé. Each level will give players certain benefits, rewards and exclusive casino bonuses. Players can therefore show the casino, so to speak, which type of games they play and how they are spending their money in order to become a VIP. It’s important to note that even high rollers or VIPs have strict rules when it comes to responsible gambling. By unlocking certain perks through the loyalty levels, players will eventually end up on the Privé level, where the casino may contact them to become a VIP player at that specific casino. Alternatively, the player could get in contact with the support team to find out more about the requirements.

Can I Set My Own Limits?

High roller players who have a registered account at any of the casinos listed on The High Roller Casino, will have the option to adjust the maximum deposit limits at any time: daily, weekly or monthly.

Can I Change Betting Limits?

High roller casino games all have betting limits available, and while the default bet size may not always be the desired amount, players can change their betting limits within each game. In most slot games this can be done either by clicking the Plus or Minus button, or by clicking on the Chip icon in order to increase or decrease a bet size, where at most table games, players can simply click on the Chip icon with the chosen bet amount. Players need to, however, gamble responsibly at all times.

Which Banking Options are Available?

The recommended casinos at The High Roller Casino all make use of the latest SSL encryption technology to ensure that deposits and withdrawals are safe and secure. Players can make use of Visa, Mastercard, NETELLER, Skrill and a host of other payment options. Alternatively, VIP players can contact the relevant casino to find out more about which payment option is most recommendable.

Do I Have Access to Support?

All players have access to 24/7 support via email and live chat, however, high rollers and VIPs will have a dedicated support team which they can contact whenever the need arises.

Do I Qualify for Exclusive Bonuses?

All players will receive a welcome bonus from the relevant casino, as well as regular promotions. High Rollers and VIP players may qualify for higher bonuses, or exclusive casino bonuses depending on their gameplay and loyalty level.

Responsible Gambling

Players who are worried about their gaming behaviour are encouraged to take a self-assessment gambling questionnaire before signing up at any online casino. In case of any problem gambling, players will also have access to help via Gambling Therapy (, Responsible Gambling Council (, or GamCare (

The casinos featured on The High Roller Casino support responsible gambling, and in no way encourage players to wager in increments beyond their means. All material contained herein is purely for informational purposes.

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